Why does my promo stream stop when my phone locks? | Haulix Help

Why does my promo stream stop when my phone locks?

Many Haulix users prefer to enjoy their promos on the go through their mobile devices. This process is simple and requires no additional app downloads, but the stream will cease to work in the event your phone screen locks or your device goes to sleep. 

This stoppage is a preventative measure put in place by your device to save your battery life and data usage. When your mobile browser is minimized or hidden behind a lock screen for longer than a minute, the Javascript engine shuts down. This makes it impossible for an advertisement or media stream to continue without the user's knowledge until the browser window is opened once more.

In order to resume playback, users must simply unlock their phone. The next song will load and your stream will begin momentarily.