Yes, you temporarily can pause your account! Save money and shut down your account with our Hibernation feature. After putting your account into hibernation, your promos will not be accessible by your contacts, nor will you be able to edit your promos. You will, however, have continued access to Reports and watermark scanning.

We will continue to back up your files and data, and you only pay $5 USD per month. After you unhibernate your account, your regular plan fee goes back into effect.


**To hibernate, you have to log in as the Primary User who initially created the account.

1. Hover over your username in the upper right corner of the screen, and click Subscription Plan

2. Click on the Manage Your Subscription button


3. At the bottom of the page, click the Hibernate Account button and confirm your decision.

4. When you're ready to come back, log in and click the button to Restart Account.

**Customers with annual plans cannot hibernate their accounts. **