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Featured articles

• Introduction to HAULIX+
• What does a HAULIX promo look like?
• How do I create a new promo/release?
• Can I Use HAULIX to Send a Press Release?
• Automatic MP3 File Generation
• NEW updates to the Promo Consumption Report

Music Senders - Promos

• How do I share promos on social media with a preview?
• What does a HAULIX promo look like?
• Can I duplicate a promo?
• Can I hide tracks in my promo?
• What are promo genres and how do I choose them for my release?
• What is the difference between private promo access and shareable public access?
• How do I fix corrupted MP3 files?
• How can I better organize releases using groups?
• View all articles in “Music Senders - Promos”

Music Senders - Contacts

• How do I grant or revoke promo access for a contact without sending an email invitation?
• How do I find a contact-specific private promo link?
• How do I reset a contact’s downloads or streams for a promo?
• What do my contacts see when they login to HAULIX?
• How can I provide an email address where my contacts can reach me?
• How do I export my contact list?
• How do I add or remove a single contact from a group?
• How do I grant promo access to a group without sending an email invitation?
• View all articles in “Music Senders - Contacts”

Music Senders - Email

• How do I schedule a promo email invitation?
• How do I see past emails related to a specific promo?
• How do I send a follow-up email to a single contact?
• How do I send a follow-up email to multiple contacts?
• Can I view details about a specific email campaign I have sent out? Can I easily send a follow-up email?
• What is the My Emails screen?
• How do I cancel a scheduled email invitation?
• How do I review past emails I've sent out?
• View all articles in “Music Senders - Email”

Music Senders - Extra User Accounts

• Can I set specific permissions on my extra user accounts?
• How do I create additional user accounts?
• How do I give a user-account access to all emails?

Music Senders - Reports

• How do I view an engagement summary for a specific promo?
• Is there a report I can run to analyze promo consumption?
• NEW updates to the Promo Consumption Report

Music Senders - Account

• Two-Step Authentication
• How can I change the contact email address where we want to receive our invoices at?
• Can I pause my account if I'm not going to use it?
• What is storage and how is it measured?
• How do I update my profile and account information?
• Do you offer annual plans with a discount?
• How do I update my credit card details?
• How do I cancel my account?

Music Listeners - Account Login

• What is the music library screen?
• How do I upload an avatar?
• What is included in your music listener account?

Music Listeners - Promo Library

• The download buttons in my promo disappeared. Why?
• Can I hide promos in my library?
• How can I access my Library and listen to my promos?

Music Listeners - Subscriptions

• How do I unsubscribe and resubscribe to HAULIX contact lists?
• How do I whitelist HAULIX emails in Gmail?
• What happens after I resubscribe to a music sender's contact list?

HAULIX Plus Service

• Introduction to HAULIX+
• How Do I Find Out Who Covered the Release in my HAULIX+ Campaign?
• How Do I Import A Promo Into My HAULIX+ Campaign?
• Sending A HAULIX+ Campaign As An Artist
• Getting Played on Radio

Music Senders - Press Releases

• Can I Use HAULIX to Send a Press Release?