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Featured articles

• New Updates - February 15, 2023

What's New

• Drag and Drop Groups to Set the Sort Order & Organize Contacts in Subgroups
• New Updates - February 15, 2023

Quick Start Guides

• Creating a new promo

Contacts

• How do I add or remove a single contact from a group?
• How do I import my contacts?
• How do I instantly block a single contact from downloading across all promos?
• How do I instantly disable a single contact’s access?
• How do I edit a contact?
• How do I get new contacts into my account?
• What should I do when a contact resubscribes?
• How do I block downloading for multiple contacts at one time?
• View all articles in “Contacts”

Promos

• How do I grant or revoke promo access for a single contact without sending an email invitation?
• Can I duplicate a promo?
• How do I grant promo access to a group without sending an email invitation?
• How can I organize promos with promo groups?
• What do Release, Live, Impact, and Expiration dates mean?
• How do I create a new promo?
• How do I create a shareable promo link or QR code?

Email

• How do I see past emails related to a specific promo?
• How do I send a follow-up email to a single contact?
• How do I send a follow-up email to multiple contacts?
• What is the Email Details screen?
• What is the MY EMAILs screen?
• How do I cancel a scheduled email invitation?
• How do I review past emails I've sent out?
• How do I manage contacts with bounced emails?
• View all articles in “Email”

Paying Customers

• How do I schedule a promo email invitation?
• How do I share promos on social media with a preview?
• What is the Promo Library screen?
• How do I find contact-specific promo links?
• How do I reset a contact’s downloads and streams for a promo?
• Two-Step Authentication Code Not Received
• What does a Haulix promo look like?
• Two-Step Authentication
• View all articles in “Paying Customers”

Promo Listeners

• What happened to the download button on my promo?
• Understanding The Genres Screen
• How Do I Set My Contact Avatar?
• How do I unsubscribe and resubscribe from/to sender contact lists?
• How do I undo an unsubscribe?
• How do I unhide a promo?
• How do I hide promos I no longer need?
• How do I get direct access to my promos?
• View all articles in “Promo Listeners”

Account Settings

• How can I provide an email address where my contacts can reach me?
• How do I create additional user accounts?

HAULIX Plus Service

• Introduction to HAULIX+