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Featured articles
1 article
New Updates - February 15, 2023
What's New
2 articles
Drag and Drop Groups to Set the Sort Order & Organize Contacts in Subgroups
New Updates - February 15, 2023
Quick Start Guides
1 article
Creating a new promo
Contacts
9 articles
How do I add or remove a single contact from a group?
How do I import my contacts?
How do I instantly block a single contact from downloading across all promos?
How do I instantly disable a single contact’s access?
How do I edit a contact?
How do I get new contacts into my account?
What should I do when a contact resubscribes?
How do I block downloading for multiple contacts at one time?
View all articles in “Contacts”
Promos
7 articles
How do I grant or revoke promo access for a single contact without sending an email invitation?
Can I duplicate a promo?
How do I grant promo access to a group without sending an email invitation?
How can I organize promos with promo groups?
What do Release, Live, Impact, and Expiration dates mean?
How do I create a new promo?
How do I create a shareable promo link or QR code?
Email
9 articles
How do I see past emails related to a specific promo?
How do I send a follow-up email to a single contact?
How do I send a follow-up email to multiple contacts?
What is the Email Details screen?
What is the MY EMAILs screen?
How do I cancel a scheduled email invitation?
How do I review past emails I've sent out?
How do I manage contacts with bounced emails?
View all articles in “Email”
Paying Customers
39 articles
How do I schedule a promo email invitation?
How do I share promos on social media with a preview?
What is the Promo Library screen?
How do I find contact-specific promo links?
How do I reset a contact’s downloads and streams for a promo?
Two-Step Authentication Code Not Received
What does a Haulix promo look like?
Two-Step Authentication
View all articles in “Paying Customers”
Promo Listeners
12 articles
What happened to the download button on my promo?
Understanding The Genres Screen
How Do I Set My Contact Avatar?
How do I unsubscribe and resubscribe from/to sender contact lists?
How do I undo an unsubscribe?
How do I unhide a promo?
How do I hide promos I no longer need?
How do I get direct access to my promos?
View all articles in “Promo Listeners”
Account Settings
2 articles
How can I provide an email address where my contacts can reach me?
How do I create additional user accounts?
HAULIX Plus Service
1 article
Introduction to HAULIX+