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Labels, Publicists, Artists
Promo Feedback/Coverage settings
Two-Step Authentication Code Not Received
How do I create a contact registration form?
Sending an opt-in email using a promo invitation
Granting promo access to a group without an email invitation
Granting Promo Access Tips
When creating a new promo, what do Release, Live, and Expiration Dates Mean?
View all articles in “Labels, Publicists, Artists”
Understanding the Account Access screen
Can I block access to some of my promos from the extra user accounts I create?
How do I create an extra user account?
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Scheduling and Campaign Management
How do I schedule a promo email invitation?
How do I cancel a scheduled email invitation?
Understanding the Manage Campaigns Screen
Understanding the Campaign Summary screen
How far in advance can I schedule email invitations?
How many promos can I include in an email invitation?
How do I send a follow-up to email to a group of contacts?
How do I send a follow-up email to a single contact?
View all articles in “Scheduling and Campaign Management”
Press, Journalists, Radio, Magazines, Bloggers
White Listing Haulix Emails in Gmail
Understanding Promo screens
Understanding the Promo Library screen
How do I download a single song instead of an entire album?
How do I unhide a promo?
How do I hide promos I no longer need?
How do I get direct access to my promos?
How do I access my promos without an email invitation?
View all articles in “Press, Journalists, Radio, Magazines, Bloggers”
Can I manually give a contact access to a promo without sending them an email invitation?
Is there a place I can get the promo access link for a specific contact and promo?
Can I reset a contact’s downloads or streams for a promo?
Is there a way to send a promo invitation to contacts selected in the middle column?
How do I search for a contact?
If I delete a group, will the contacts in that group get deleted too?
How do I remove a contact from a group?
How do I add a contact to a group?
View all articles in “Managing Contacts”
General Account Information
How is bandwidth usage measured, and what happens if I go over my limit?
Can I temporarily shut my account down if I have a slow month with no promos (and save money)?
What is storage, and how is it measured?
How do I update sub-admin account information?
Where can I update our email address for receiving sales receipts?
Where can I setup a contact email address?
How do I update my general account information?
Are there placeholders I can put in my invitations that will automatically display the contact's name?
What is an email invitation draft?
What's the difference between the FROM and REPLY-TO fields?
Adding an alternate invitation REPLY-TO email address