White Listing Haulix Emails in Gmail

Understanding Promo screens

Understanding the Promo Library screen

How do I download a single song instead of an entire album?

How do I unhide a promo?

How do I hide promos I no longer need?

How do I get direct access to my promos?

How do I access my promos without an email invitation?

Supported mobile devices

Do you support download managers?

Best browsers for downloading Haulix Promos

What browser requirements does Haulix have?

How do I undo an unsubscribe?

Mistakes happen. We can help.

New Login Screen (No more passcodes!)

Sign in with a traditional login to directly access your Promo Library.

Logging Into Your Haulix Account

How to reset your password and fix logging-in issues.

How to unsubscribe and resubscribe to a promo sender list

Instructions on how to manage subscriptions from your Haulix Profile screen.

How Do I Setup My Avatar?

Adding a photo or logo to your account can help personalize and strengthen your connection with labels, publicists, and other Haulix senders.

How Do I Manage My Subscriptions And Reset Unsubscribes?

Every Haulix customer who sends you promos, is considered a "Subscription."

Understanding The Genres Screen

Defining genres most relevant to your coverage can strengthen your relationship with Haulix senders and will help us with features in future releases.

Account Overview

This is a summary of all of the screens included in your free Haulix account.

What happened to the download button on my promo?