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Music Senders - Promos

20 Docs

How do I share promos on social media with a preview?What does a HAULIX promo look like?Can I duplicate a promo?Can I hide tracks in my promo?What are promo genres and how do I choose them for my release?What is the difference between private promo access and shareable public access?How do I fix corrupted MP3 files?How can I better organize releases using groups?
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Music Senders - Contacts

21 Docs

How do I grant or revoke promo access for a contact without sending an email invitation? How do I find a contact-specific private promo link?How do I reset a contact’s downloads or streams for a promo?What do my contacts see when they login to HAULIX?How can I provide an email address where my contacts can reach me?How do I export my contact list?How do I add or remove a single contact from a group?How do I grant promo access to a group without sending an email invitation?
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Music Senders - Email

16 Docs

How do I schedule a promo email invitation?How do I see past emails related to a specific promo?How do I send a follow-up email to a single contact?How do I send a follow-up email to multiple contacts?Can I view details about a specific email campaign I have sent out? Can I easily send a follow-up email?What is the My Emails screen?How do I cancel a scheduled email invitation?How do I review past emails I've sent out?
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Music Senders - Extra User Accounts

3 Docs

Can I set specific permissions on my extra user accounts?How do I create additional user accounts?How do I give a user-account access to all emails?

Music Senders - Reports

3 Docs

How do I view an engagement summary for a specific promo?Is there a report I can run to analyze promo consumption?Promo Consumption Report

Music Senders - Account

9 Docs

Two-Step AuthenticationHow can I change the contact email address where we want to receive our invoices at?Can I pause my account if I'm not going to use it?What is storage and how is it measured?How do I update my profile and account information?Do you offer annual plans with a discount?How do I update my credit card details?How do I cancel my account?
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Music Listeners - Account Login

3 Docs

What is the music library screen?How do I upload an avatar?What is included in your music listener account?

Music Listeners - Promo Library

3 Docs

The download buttons in my promo disappeared. Why?Can I hide promos in my library?How can I access my Library and listen to my promos?

Music Listeners - Subscriptions

3 Docs

How do I unsubscribe and resubscribe to HAULIX contact lists?How do I whitelist HAULIX emails in Gmail?What happens after I resubscribe to a music sender's contact list?

HAULIX Plus Service

5 Docs

Introduction to HAULIX+How Do I Find Out Who Covered the Release in my HAULIX+ Campaign?How Do I Import A Promo Into My HAULIX+ Campaign?Sending A HAULIX+ Campaign As An ArtistGetting Played on Radio

Music Senders - Press Releases

1 Doc

Can I Use HAULIX to Send a Press Release?

Music Senders - General Information

2 Docs

AI OverviewStreamlining Subscription and User Account Features for You!

Announcements

1 Doc

We Had a Storage Issue—Here’s What We’re Doing to Fix It