Sometimes your contacts will unsubscribe. Their intentions can be temporary or permanent. If they choose to return, we make it easy for them to resubscribe.

When a contact resubscribes, HAULIX sends you an email notification. To continue sending music to that person, you'll want to confirm they are not blocked and that their listening permissions are set. To do this... 

1. Click CONTACTS on the top of the page.

2. Search for the resubscribed contact and once located, select their name in the middle column.

3. Click Edit

4. Confirm the Access Enabled and Download Enabled boxes are checked and click Save Contact.

Note: If you leave Downloading Blocked, the contact will have streaming-only access.



5. After saving, click the Promo Permissions box to expand it. Confirm your contact has access to the right promos and if there are promos they shouldn't have access to, uncheck them.



6. Click SAVE when finished.