If you import a CSV file with contacts and get one or more errors, here are some things to double-check:

  • Make sure the CSV file has the header row and that all column headings are spelled correctly. View Sample File

  • Check that the First Name and Email Address fields in each row are filled in.
  • Check that you don't have any invalid email addresses.  Only one email address with no extra punctuation after the domain is allowed per each row.
  • Here are examples of invalid email address formats:
    - matt@hotmail.com?
    - matt@hotmail.com,
    - matt@hotmail.com <Matt Brown>
    - matt@hotmail.com,matt@yahoo.com