METHOD #1 - EMAIL DETAILS SCREEN
Hover over EMAIL and select MY CAMPAIGNS
Find the email you are interested in and click View Email Details
Once on the email details screen -- if you want to send a follow-up to all recipients, click the checkbox on the upper left side of the table. Otherwise, use the filter options to narrow down a more specific set of contacts.
For example, you might want to send a follow-up to only those who have not downloaded the promo -- so that you aren't bothering those who have already downloaded with extra emails.
If you want to follow-up with a few contacts, check the boxes beside those individuals' names.
To follow-up to a single contact, click the Send Follow-up Email link in the respective row.
Once contacts are selected, click Batch Follow-Ups
In the popup, confirm by clicking on one of the Customize Email & Send options
You will be redirected to start the promo invitation creation process. The promos and the contacts you want to follow-up with will already be selected in steps 1 and 2. Proceed through the rest of the process and send or schedule your email.
METHOD #2 - SEND FROM REPORT
Hover over TRACKING and select PROMO CONSUMPTION REPORT
Select a promo and use the filter options to target a specific audience based on special criteria
When you have the desired results, click Email Contacts to send those people a follow-up email